Privacy Statement

Ecoways B.V., located at Professor van der Waalsstraat 1, 1821 BT Alkmaar, Chamber of Commerce number: 83560548 ("Ecoways") respects the privacy of visitors to its website www.ecoways.com ("website"), in particular their rights regarding the automated processing of personal data. Therefore, we have formulated and implemented a policy based on complete transparency with our customers, as well as website visitors, about the processing of personal data, its purpose(s), and the options for exercising your legal rights as effectively as possible.

This privacy statement describes the basis on which we process your personal data when you visit our website, purchase our products or services, visit our premises, communicate with us or otherwise use our services or are a supplier of Ecoways.

For more information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl

Article 1 – Collection of personal data.

1. Your personal data is collected when you visit our website, when you contact us and provide information about yourself and/or your company, or when you use our services. For example, when you request a quote, complete and submit the contact form, or request a location analysis from us.
   
   
2. Ecoways collects the following data: name and address details, contact details, and other data relevant to the execution of the agreement, such as providing a quote or location analysis, and any other personal data you voluntarily provide to us. The following data is explicitly requested in the form on the website:

• First name
• Surname
• Phone number
• E-mail
• Full address details
• Type of company
• Your interest in energy storage
• Email consent

3. We also automatically collect data when you visit our website through your browser or device, using cookies and/or other technologies to track visitors and collect information about your use of our website. The data we collect includes:

• Website interactions
  • Sessions
  • Pages visited
  • Time on page
  • Entrances and exits
  • Sources
  • Timestamps on visits
    
    
• Information about the user
  • IP city
  • IP region/state/municipality
  • IP land
  • IP time zone
    
    
• Email interactions
  • Clicked links
  • Opening mail

You can read more about the use of the different types of cookies in article 7.

Article 2 - Processing of personal data.

1. Ecoways processes personal data in the context of the execution of agreements for the supply and installation of wind turbines. In addition, personal data is processed to serve the financial and/or commercial interests of Ecoways (quotations, invoicing, debt collection, customer database management, collecting feedback and reviews, personalized or non-personalized marketing, and any other legitimate business purposes). Ecoways also processes personal data to comply with its legal obligations, such as maintaining appropriate business records and responding to legitimate requests from government agencies and institutions.
   
   Ecoways processes your personal data on the following grounds:
   

- the execution of the agreement with you;
- to safeguard the legitimate interests of Ecoways;
- the consent you have given:
- compliance with legal obligations.

In relation to the use of the website, we process personal data to:

- Fulfilling your request. This may include conducting a location analysis, answering a question, or conducting further research into potential opportunities and problems in providing the requested service.

- Improve the website experience and show more relevant content to specific visitors and/or for specific user behavior

- Improve and tailor our advertising to specific users to provide more relevant content

- Internal analysis on how we can improve our processes and provide better service

If you have subscribed to our newsletter, you will receive an email four times a year with news and updates about Ecoways.

- When there is a legitimate interest, we will send you an irregular email with important updates regarding your request, for example, news in your municipality.

2. Do we process your personal data based on your consent? You can withdraw your consent at any time. From that moment on, we will no longer process your personal data, unless there is another legal basis for processing your data. Withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal.
   
   
3. We occasionally share your personal data with other companies that help us provide our services. These companies have access to your personal data, but only when strictly necessary to perform their services. We do this on a strict need-to-know basis and ensure that we enter into agreements with these companies before sharing your personal data. These companies include, for example, business partners, such as our energy storage partner and suppliers (such as IT service providers) and subcontractors, professional advisors (such as tax, legal, or other business advisors who provide professional services to us), banks, advertising companies, and providers of analytics and search engine services that help us improve and optimize our Website and our services.

We also provide your personal data if disclosure is required by law or in connection with an investigation, regulation, judicial proceeding, court order, or legal process.

Article 3 - Security.

1. We take both technical and organizational measures to secure the personal data we process. This ensures, for example, that this data is not lost and is protected against unauthorized use. For example, our website is secured with a reliable SSL certificate and that emails sent from Ecoways are additionally secured with TLS encryption.
   
   
2. An example of an organizational measure is that we have implemented access controls to limit access to your personal data to those who need access to it for one of the purposes stated in this privacy statement. This means that only authorized employees have access to personal data.

Article 4 – Retention period.

1. We retain your personal data for as long as necessary for the purpose for which we process it, but longer if necessary to comply with legal obligations or to defend ourselves in (legal) proceedings. Due to our legal administrative obligations, we retain your personal data for at least seven years.

Article 5 - Your rights regarding information.

1. Under Articles 16 through 21 of the GDPR, every data subject has the right to information about, access to, rectification, erasure, and restriction of processing of their personal data, as well as the right to object to processing and the right to data portability. Ecoways will respect your privacy rights in accordance with all applicable legal requirements.
   
   
2. To the extent that Ecoways relies on its legitimate interests to process your personal data, you also have the right to object to this use, unless Ecoways can demonstrate compelling legitimate grounds for the use which override your interests, rights and freedoms or when we need to process the data for the establishment, exercise or defence of legal claims.
   
   
3. You can ask questions or exercise your rights by sending an email to contact@ecoways.nl, stating your request. You can also contact us by phone at 0031598372383.
   
   We will respond to your request as soon as possible and in accordance with applicable law. If a request is denied, the reason for the denial will be stated in our response.
   
   
4. If you are dissatisfied with the way in which we process your personal data or if you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority.

Article 6 – Reference to other websites.

1. Our website may contain links to third-party websites, such as our business partners, social media networks, industry organizations, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and that Ecoways accepts no responsibility or liability for these policies.

Article 7 – Cookies and related technologies.

1. Our website uses cookies. We use cookies primarily to improve and analyze your experience on our websites and for marketing purposes. When you visit our website, we inform you about the use of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies.
   
   
2. A cookie is a small text file that is placed on the hard drive of your electronic device when you visit our website. A cookie contains data that allows us to recognize you as a visitor when you visit our website. This allows us to tailor our communications to your needs and makes your use of our website easier.
   
   
3. We use the following types of cookies on our website:
   
   

Essential cookies.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. More information about necessary cookies.

Functional cookies.

We use a set of cookies that are optional for the website to function. They are usually only placed in response to information provided to the website to personalize and optimize your experience. More information about functional cookies.

Analytical cookies.

These cookies help us understand how visitors interact with the website. We may use a set of cookies to collect information and report statistics about website usage. In addition to reporting site usage statistics, the collected data may also be used, along with some of the advertising cookies described, to show more relevant ads across the web and to measure interaction with the ads we display. More information about analytical cookies.

We use Google Analytics as a third party analysis cookie.

Marketing cookies.

We use cookies to make our advertising more engaging and valuable to site visitors. Some common uses of cookies include selecting ads based on what's relevant to a user; improving reporting on ad campaign performance; and preventing users from seeing ads before. More information about advertising cookies.

For this purpose, we use so-called third-party cookies. These are cookies from third parties such as Google (Google Ads), Meta (Facebook), and LinkedIn. This allows third parties to show you ads based on your preferences.

4. An overview of all cookies that are placed can be found here: https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser
   
   
5. You can manage your cookie settings using the button below. You can also use this tool to view which cookies are used for each component. You can also see the purpose and duration of these cookies.